NHS Sheffield Clinical Commissioning Group

We want you to have more care closer to your home...

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Feeling unwell? Choose the right service

Health Service App Download

If you’re feeling unwell and you are unsure about where to go then our Choose Well guide will help you choose the right place for treatment. Here in Sheffield we have a range of local NHS services to choose from and it doesn’t have to be A&E.

Why not download our FREE app so you've always got this information to hand? Download for iPhone here and Android here.

REMEMBER!
The Accident and Emergency departmen
is for serious and life-threatening injuries and conditions only. It is for people who need emergency medical attention or who have had an accident.

Self-care

A lot of illnesses or symptoms, such as coughs, colds, sore throats, upset stomachs and aches and pains can be treated in your home by using a well-stocked medicine cabinet and getting plenty of rest.

Some self-care essentials - Stock your medicine cabinet with:

  • paracetamol
  • aspirin
  • ibuprofen
  • anti-diarrhoea medicine
  • re-hydration mixtures
  • indigestion remedies
  • plasters
  • and a thermometer

Please do not give aspirin to children under 16 as this can cause serious complications in children.
For further information visit NHS Choices www.nhs.uk.

NHS 111

NHS 111 is a free to call service which will help you when you need to access medical and dental help fast but it is not an emergency.

It is available 24 hours a day, 7 days a week to help you access local urgent health care services. Call 111 free from a landline or mobile.

To access the NHS 111 service via textphone call 18001 111.

More information on NHS 111 can be found here

Pharmacist (Chemist)

Your local pharmacist is a highly trained healthcare professional, and can give you advice on common illnesses and the medicines you need to treat them.

Most now have a quiet area where you can speak to the pharmacist more privately and many are open during the evenings and weekends.

To find your nearest pharmacy visit NHS Choices www.nhs.uk or call NHS 111.

GP (Doctor) 

If you have an illness or injury that won’t go away, make an appointment with your GP.

They provide a range of services by appointment, including medical advice, examinations and prescriptions.

For urgent GP out-of-hours just ring your GPs normal number.

To find your local GP surgery opening times and out-of-hours service go to NHS Choices www.nhs.uk.

NHS Walk-in Services

Walk-in services treat minor illnesses and injuries that do not need a visit to A&E.

Sheffield’s walk-in services are open 365 days a year.

You do not need an appointment and will be seen by an experienced nurse or doctor

Sheffield NHS Walk-in Centre (adults and children) for minor illnesses and ailments.
Broad Lane, Sheffield S1 3PB
Open 8am - 10pm.

Sheffield NHS Minor Injuries Unit (adults 16+ only) for less serious injuries, such as sprains, cuts and grazes. Royal Hallamshire Hospital, Glossop Road, Sheffield S10 2JF
Open 8am - 8pm. Please note the Minor Injuries Unit is NOT OPEN on Christmas Day but is open every other day of the year.

A&E or 999

Accident and emergency departments and the 999 ambulance service are to be used in a serious or life-threatening situation. A&E provides immediate emergency care for people who show the symptoms of serious illness or are badly injured. If you telephone 999 the telephone advisor may send a response vehicle to your location.

Emergency services are very busy. They should only be used in very serious or life-threatening situations.
In Sheffield there is an A&E for adults only (age 16+) at the Northern General Hospital and a separate A&E for children (under 16 years) at Sheffield Children's Hospital, Western Bank, Sheffield, S10 2TH.

More information on what to do in an emergency can be found here.

Help with mental health emergencies

Need Help in a Crisis? The Sheffield Health and Social Care NHS Foundation Trust provide mental health and social care and information can be found here: Help in a mental health crisis

They also provide the information below:

In the event of an emergency situation or if you or someone else is in immediate risk of serious harm or injury:

  • Contact the Emergency Services by dialling 999 and stating which service you require;
  • The Accident & Emergency department at the Northern General Hospita  is open 24 hours a day every day of the year.  

If you are suicidal and want to talk in confidence The Samaritans can be contacted on (0114) 2767277 or 08457 909090 or you can email jo@samaritans.org.

Alternatively click on www.nhs.uk/livewell/mentalhealth/pages/helplines.aspx for a directory of help lines.

NHS Sheffield Clinical Commissioning Group

Headquarters
722 Prince of Wales Road
Sheffield
S9 4EU