NHS Sheffield Clinical Commissioning Group

We want you to have more care closer to your home...

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Looking After Your Information

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The NHS and its staff must ensure that all personal data is handled in a lawful manner.

Information about you is securely managed and controlled within the NHS.

Information used to support your care

When you see a doctor, nurse or any other health professional, we ask you to give us information about yourself.  This helps us decide what treatment and care is best for you. We keep a record of any relevant information, which may be written down or held on computer.  This record is then known as your health or medical record.

Your medical record may include:

  • Basic details about you such as name, address and next of kin
  • Details of any diagnosis and treatment you receive including drug prescriptions
  • Results of investigations such as blood tests and X-rays
  • Details of contact you have with other health professionals such as visits to clinics
  • Relevant information from other professionals and those who care for you

Different health professionals involved in your care will make their own notes, so you may have medical records in different parts of the NHS.

NHS Summary Care Records

NHS Summary Care Records (SCRs) are electronic summaries of patients' vital health information.  They contain details of patients' current medications, allergies and any reactions to medication, which can be made available to NHS staff providing you with care anywhere in England to help them make key care decisions, particularly in an emergency if you are not conscious. 

Health staff will normally ask your permission to access your SCR.  It will only be accessed without consent in circumstances, such as emergency care, where it is not possible to ask you first and the person caring for you deems it important in delivering safe and effective care to you.

Not all patients have an SCR.  You have the right to opt in or out of having an SCR – please see the following for more information about this and what is happening and why, and links to other useful information:  NHS Care Records Service website.

Information used to support the NHS

The Health and Social Care Information Centre

All healthcare providers regularly send information about most health activities such as hospital admissions, out-patient attendances, A&E attendances, GP visits to the Health and Social Care Information Centre (HSCIC).  This centre was set up as an Executive Non Departmental Public Body in April 2013.  The Health and Social Care Act 2012 sets out their responsibilities, which include:

The HSCIC’s statutory functions and duties are set out in Part 9, Chapter 2 of the Health and Social Care Act 2012 - sections 252 to 275 - and in Schedule 18.

Some of the data held and processed by the HSCIC may be made available direct back to your GP to assist in your care.  This may include, for example, a calculated risk of admission score which your GP may use to help plan your care.   

NHS England

NHS England is the organisation that leads the NHS in England.  Its role is to commission services that deliver improved health outcomes for the people in England.  Some of this work is devolved down to Clinical Commissioning Groups (CCGs).  CCGs cover geographical areas and are responsible for addressing the health needs, and improving health outcomes, for individuals within their geographical area.

Information about the current health of our population plays a key role in improving such outcomes by enabling services to be put in place to address these health needs. NHS England has commissioned the HSCIC to set up an information service called “care.data”.  Information from this service will be used by GPs and other health providers to help improve patient care and the health services provided to local communities.

Clinical Commissioning Group

The Clinical Commissioning Group has access to the centrally held data described above but without any names, addresses or other personally identifiable data (but it may contain the NHS number for restricted internal use, and for sharing with your GP). This data is used for producing statistical information to monitor NHS performance and to help plan services.

The CCG may also have access to some limited personal data where you have given your consent for us to use it for an agreed purpose (for example, to investigate a complaint)

The CCG’s approach to information governance in relation to the use and handling of patient level health and social care data (including risk stratification), and your rights to opt out of data sharing, are described in the linked Sheffield CCG Privacy Notice.

Information used for research

You may occasionally be invited to take part in Research projects.  You will be asked for your consent to be involved before any of your personal data may be used for these purposes.

Your Rights

Organisations that handle personal information have a legal obligation to protect that information under the Data Protection Act 1998.  The Act also gives you the general right to apply to see or to be given a copy of the personal information held about you.  Maximum fees for access and providing copies are set down by law.

In the event that you consider NHS Sheffield Clinical Commissioning Group NHSS CCG) has not complied with the Act, either in responding to a request or in our general processing of your personal information, you can contact the Complaints Lead at: SHECCG.Complaints@nhs.net or using the CCG address below.  If you are not satisfied with the response from the CCG then you have the right to complain to, appeal to or raise your concerns with the Information Commissioner and ask him to investigate whether we have complied with the Data Protection Act 1998.

The Information Commissioner’s website is at:  www.ico.gov.uk

The postal address is:
Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire, SK9 5AF

Enquiry Line: 01625 545700

Contact for Further Information

Queries about access to your patient records should be directed to the organisation where you received your care. If you are enquiring about your primary care records then your query should be directed to your GP practice. If you are enquiring about hospital records then your query should be directed to Sheffield Teaching Hospital, Sheffield Children’s Hospital, or the Sheffield Health and Social Care Trust as appropriate - please see their websites for contact details.

Sheffield Teaching Hospital: http://www.sth.nhs.uk/

Sheffield Children’s Hospital: http://www.sheffieldchildrens.nhs.uk/

Sheffield Health and Social Care Trust: http://www.sct.nhs.uk/

If you are still unsure who to contact send us the name of the service / clinic / location of the service you are enquiring about and we will aim to point you in the right direction.

If you have any further questions then please contact our general enquiries email address: sheCCG.sheffieldCCG@nhs.net

Or write to:

NHS Sheffield CCG,
722 Prince of Wales Road,
Sheffield, S9 4EU

NHS Sheffield Clinical Commissioning Group

Headquarters
722 Prince of Wales Road
Sheffield
S9 4EU