Please note that this webpage is currently being updated. If you have any questions or enquiries please call 01143051700 and you will be directed to an appropriate staff member.

This page is designed for health and social care staff, involved in assessing or caring for people who may be eligible for continuing healthcare.  It provides links to tools and guidance documents, to assist with this work.  All of these documents should be used in the context of the National Framework for Continuing Healthcare and you can link to a copy of this here.

Appeals

• CHC Appeals Procedure 
• NHS Continuing Healthcare Appeals and Eligibility leaflet

Resources for staff to help explain CHC to people and their representatives

• Explaining the CHC process to the public guidelines for practitioner

• Dispute Resolution Policy for NHS Continuing Healthcare & NHS Funded Nursing Care

CHC Operating Procedure

• Operating procedure

• Values and behaviours for the delivery of health and social care services
• Prompt card: explaining the NHS Continuing healthcare process
• Why not home why not today Standard Operating Procedure – Ongoing care
• Continuing healthcare high level process map

Consent and Capacity

• Guidance
• Form 1 (Has Capacity)
• Form 2 (Lacks Capacity)

Previously Unassessed Periods of Care

• Guidance
• Exceptionality Criteria
• Sharing Information
• Establishing Authority to Act and Sharing Information
• Redress

Young People in Transition to Adulthood

• Guidance
• Flowcharts

Packages of Care

• Policy 
• Care During the Night
• Transport
• Everyday Household Costs
• Resource Panel pro forma 
• Guidance on completing the Resource Panel pro forma
• Joint Packages of Care Guidance
• Joint Packages of Care flowchart
• Respite Care for People who are Eligible for Funded Nursing Care 

Emergency Funded Nursing Care

• Process (Under Review)
• Forms
• Process Map

Transfers of Care

• Procedure
• Process Map – Transfer from CCG to LA care management
• Process Map – Transfer from CCG to joint care management

Refunds

• Guidance

Useful Links

• Mental Health Act Code of Practice
• Mental Capacity Act Code of Practice