Date:
29 March 2024
Page URL:
https://www.sheffieldccg.nhs.uk/about-us/redirected-complaints.htm?pr=
The CCG handles complaints about:
If you have concerns about the service that you have received from a healthcare provider (such as at a GP practice or hospital) you can raise your concerns directly with the provider.
By post to:
Patient Services Team
Sheffield Teaching Hospital NHS Foundation Trust
Royal Hallamshire Hospital
Glossop Road
Sheffield
S10 2JF
Tel: on 0114 271 2400,
Via email on PST@sth.nhs.uk
In person in the Patient Partnership Department on B Floor, Royal Hallamshire Hospital and the Huntsman main entrance on C Floor at the Northern General Hospital.
By post to:
NHS England
PO Box 16738
Redditch
B97 9PT
By email to: england.contactus@nhs.net
If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line.
By telephone: 0300 311 22 33
By Post to:
Patient Relations Helpdesk
Yorkshire Ambulance Service NHS Trust
Springhill 2
Brindley Way
Wakefield 41 Business Park
Wakefield
WF2 0XQ
Tel: 0345 122 0535
Email: patient.relations@yas.nhs.uk
For complaints about NHS 111
Email: servicedesk@nhschoices.nhs.uk or complete the online form 'our feedback form'
Corporate Affairs
Sheffield Health and Social Care
Fulwood House
Old Fulwood Road
Sheffield
S10 3TH
Tel: (0114) 2718956
Email: complaints@shsc.nhs.uk
By post to:
Patient Advice & Liaison Team (PALS)
The Children’s Hospital
Western Bank
Sheffield
S10 2TH
Tel: 01142717594
Email: Linda.towers@sch.nhs.uk
Customer Feedback & Complaints Team
Customer Services
Sheffield City Council
Floor 1 Howden House
1 Union Street
Sheffield
S1 2SH
Telephone: 0114 2734660
Email: socialcarecomplaints@sheffield.gov.uk
For more information about independent support services, click here.