NHS Sheffield Clinical Commissioning Group

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Urgent Care Consultation: two weeks to share your views

Urgent Care Consultation: two weeks to share your views
17 January 2018

The deadline for sharing your views on the proposed changes to urgent care in Sheffield is only two weeks away, so make sure you have your say.

Urgent care covers treatment for minor illnesses and injuries that are urgent but not life threatening. The proposals introduced by NHS Sheffield Clinical Commissioning Group (CCG) aim to make urgent care systems work more effectively across the city.

The public consultation started in September 2017 and people across the city have been encouraged to give feedback on the proposals by January 31 2018.

Thousands of leaflets and documents have been distributed across Sheffield, and representatives have been speaking to people out and about in supermarkets and waiting rooms. The CCG has also held public meetings and drop-ins across the city.

Dr Tim Moorhead, chair of NHS Sheffield CCG, said: “I would like to emphasise how important it is that people feedback their views, concerns and ideas – we need your help to ensure we have services fit to face the challenges of the future.

“We want to hear from all communities across Sheffield, as these services are for everyone.”

If people would like to share their thoughts on urgent care services, consultation documents and the online survey can be found at www.sheffieldccg.nhs.uk. Alternatively, people can write to the CCG at c/o Urgent Care Review, Engagement Team, NHS Sheffield CCG, 722 Prince of Wales Road, Sheffield S9 4EU.

In summary, the CCG is consulting on proposals to:

Improve the way people access services

Improve the system so people can contact their practice or 111 and be assessed over the phone quickly. They will then be booked an appointment or signposted to the right place for the care they need.

Change the way people get urgent GP appointments

Groups of GP practices (known as neighbourhoods) will work together to offer urgent appointments within 24 hours. People will be assessed to decide if they need to see their own GP or can be seen by at a different GP practice in their local area. You can find out which Neighbourhood your GP practice belongs to here.

Change where people would go for minor illness and injuries

Currently, there is a walk-in centre in the city centre which treats minor illnesses and a minor injuries unit at the Royal Hallamshire Hospital that deals with adult minor injuries, while children with minor injuries are seen at the emergency department at Sheffield Children’s Hospital. These would be replaced with two urgent treatment centres – one at Northern General Hospital for adults, treating both minor illness and minor injuries, and one at Sheffield Children’s Hospital for children - which would treat minor illness with minor injuries continuing to be treated at the Children’s Emergency Department. The Urgent Treatment Centres would offer booked appointments as well as walk-in appointments.

Change where people go for urgent eye care

Currently adults needing either urgent or emergency eye care are seen at the Emergency Eye Clinic at the Royal Hallamshire Hospital. In the future, urgent appointments would be offered at locations across the city with extended opening times making it easier for people to get care closer to where they live. Emergency eye care (for sight-threatening conditions) would continue to be provided at the Hallamshire.

More details and an online survey are available on the NHS Sheffield CCG website:  http://www.sheffieldccg.nhs.uk/get-involved/urgent-care-consultation.htm

NHS Sheffield Clinical Commissioning Group

722 Prince of Wales Road
S9 4EU