NHS Sheffield Clinical Commissioning Group

We want you to have more care closer to your home...

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Urgent Care

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Urgent Care

NHS Sheffield Clinical Commissioning Group (CCG) Governing Body approved the Urgent Care Strategy in May 2016.

The Urgent Care Strategy can be found here.

The Urgent Care Strategy proposes that a re-organisation of local urgent care services to make the system less confusing and easier to use would improve the misconception many people have that a hospital emergency department (A&E) is the only place to get urgent healthcare.

Information about what to do if you have an urgent health need can be found here.

 

Urgent Care Review 2017 - 2019

Between 26 September 2017 and 31 January 2018, we ran a consultation on changes to improve urgent care services in Sheffield. 'Urgent care' is treatment for illnesses that are urgent but not life threatening and minor injuries and includes both physical and mental health.

We worked with our partners, clinicians and members of the public to review all the feedback we received during the consultation and consider whether we should go ahead with the proposals.

In September 2018, the CCG agreed to reconsider our urgent care proposals for minor illnesses and minor injuries and not to progress with the proposed changes to urgent eye care.

We are still committed to ensuring Sheffield people who have an urgent care need can access the right care, at the right time and in the right place. And we believe we can improve services to make them fit for the future for the people of Sheffield.

Between September 2018 and March 2019 we held specific engagement sessions with patient representatives and our partner organisation. We also sought the views of the wider population, people who use the services, and those from harder to reach communities to really understand what the issues are. Following on from feedback from the last consultation, we worked with members of the public and patients to develop the definition of urgent care. Urgent care means advice and treatment for illness and injuries for all ages, thought to be urgent (care needed within 24 hours) but not life threatening. In this definition, illness includes both physical and mental health conditions.

We have analysed the information collected and are looking at ways we can improve the problems people face when accessing urgent care services.

Read more about the engagement from 2017/18 consultation and the engagement that took place in 2018/19 here.

NHS Sheffield Clinical Commissioning Group

Headquarters
722 Prince of Wales Road
Sheffield
S9 4EU